A new Partner Line Service has been launched by Citizens Advice Dorset to improve the customer experience and to make the service more accessible.
The new service provides a single point of contract for third parties for the Citizens Advice service in the county (excluding Bournemouth, Christchurch and Poole).
Third parties can call the Citizens Advice Dorset Partner Line on:
0330 1330 112
If the third party calling the line has the client with them to give consent, Citizens Advice can:
If the third party doesn't have the client with them, Citizens Advice can:
The service can also:
The new partner number telephone number is not for use by clients who should be given the Advice line number: 03444 111 444.