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  • Could a leak be lurking in your loo?

    Check your dual-flush toilet and other fittings to keep a lid on household leaks and potentially your bills.

    We all like to do our bit for the environment, and saving water by using a dual-flush loo has become the norm for many of our customers.

    The eco-friendly cisterns have two controls to allow people to flush different quantities of water, and they are an excellent way to reduce usage when working correctly.

    Yet research by Waterwise shows that homes built since 2000, most of which are fitted with dual-flushers, are almost twice as likely to have a leaky lavatory than older properties.

    Customers in newer homes are also more likely to be on a meter, meaning they could unwittingly be paying for water that is needlessly lost.

    "We always encourage our customers to use the short flush button if they have one as it saves around two litres per flush," explained water efficiency analyst Bryony Tizzard-Scott.

    "But some dual-flush valves are poorly designed, meaning limescale or grit can interfere with the mechanism and cause leaks.

    "The toilets can also be more complex to install than older standard models, and we believe this is a factor in a higher proportion of leaks."

    Spotting a toilet leak isn't always easy as water often escapes invisibly down the back of the pan, but you could be wasting a whopping 400 litres of water per day.

    We recommend a LeakyLoo strip, which is placed across the back of the pan and left overnight. These are available to order via our website.

    Alternatively, wait until 30 minutes after the last flush and wipe the back of the pan dry with toilet paper. Place a new, dry sheet of paper across the back of the pan and leave it overnight - if the paper is wet or torn in the morning you probably have a leaky loo. 

    Save every drop

    An average shower runs at 10 litres a minute, so reducing the time you spend in it will make a big difference. Another tip for the bathroom is turning off the tap when brushing your teeth, which saves around 18 litres per day.

    The kitchen is also an easy place to save - a running tap uses up to nine litres a minute, so use a plug or bowl when washing up. And washing machines often use more than 50 litres per cycle, so always wash a full load.

    In the garden, most plants prefer rainwater so consider buying a water butt to collect free rainfall.  

    "Making very small changes to your daily habits could reduce your water and energy bills and help the environment," said Bryony.

    Visit to find out more.

    leaky loo