Standard Life Foundation publishes a regular financial impact tracker to monitor the economic effects of the coronavirus pandemic, and support offered from the government, on people's finances.
Researchers from YouGov question 6,500 people across the UK on how their personal and household finances have been affected by the pandemic and the likely impact it will have over the next few months. They are asked about their income, payment of bills, borrowing, debt, savings and other financial changes, including their ability to pay for essentials such as food.
Each report is produced by a team from the University of Bristol and is available
In the latest report which is calling for creditors to have sympathetic and creative forbearance measures.
Find out more
about Wessex Water schemes.
Tailored forbearance strategies - Case study: Wessex Water
During the pandemic Wessex Water has offered households that are having short-term payment problems both payment breaks and flexible payment plans, where reduced payments are made for an agreed period of time. As these arrangements come to an end, they are proactively contacting customers and the majority have either now paid the money owed or have agreed a new flexible payment arrangement. Customers without a new arrangement have been contacted by phone or by letter to advise them to seek debt advice and apply for their wide range of assistance and forbearance schemes available to households unable to pay their water bills. This includes three social tariffs including: Assist, WaterSure Plus and Pension Credit Discount, and Restart, which supports households with arrears on charges that they cannot repay.
Wessex Water also provides financial support to local and national advice agencies and works closely with them in the administration of these schemes.