Cookie notice

We use cookies to provide you with a better online service. If you are happy with this, carry on browsing. Alternatively find out how to manage cookies.
Read more Accept cookies

  • New partner organisation funding

    We offer a range of schemes and low rate tariffs to help customers to afford their ongoing water charges and repay their debts along with practical help to reduce water use. 

    To be eligible for some of our schemes, customers need to seek independent debt advice and complete a financial budget.

    We support the provision of debt advice by awarding grants to organisations who offer this service to our customers. Please note that if you are successful, funding for future years will be based on the number of successful applications in the previous year.

    If you wish to apply for a grant for the coming financial year, please complete and submit this application form.

    The questions will help us determine your funding.

  • New organisation funding application

    Already started this form or would like to retrieve an existing copy?

    Please click on the ‘Get my form’ link below and simply enter your email address and reference ID number received..

    Section A – About your organisation
    Section B – About the grant
    Section C – Conditions

    By applying for this grant your organisation agrees to the following conditions:

    • Submitting an accurate and fully completed quarterly report to us by the deadline set out. Please use, as a minimum, the pro forma that will be sent to you if you are awarded a grant.
    • Submitting high quality applications for our water affordability schemes and acting upon our feedback.
    • Promoting our affordability schemes during the funding period (any materials required please contact our relationship manager).
    • Making sure all staff (paid or voluntary) are trained on our affordability schemes.
    • At least one senior person plus your designated point of contact to attend our annual workshop.
    • Agree to at least one visit per funding period from our relationship manager to discuss all engagement and funding issues.

    Please note that where these conditions are not complied with, we reserve the right to reduce the funding for the following year by 25% or phase the funding payment.

    Section D – Declaration

    Signature of main contact