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  • Wessex Water's PartnerHub

    Helping you to support customers throughout
    our region.

    Find out more

  • Key notices

    Covid-19 update

    We are working hard to support our customers throughout this difficult time. For more information on the support available, please click here


    Help with your water bills update

    Our adviser online help with water bills form has now changed and you no longer need to log in to complete an application. To start a new application please use the form here. If you need to stop and start the application or view a previously submitted application you can by saving the application at any time during completion. When saving you will provided a reference number that you can then use to retrieve the application at a later date.

  • Welcome to Wessex Water's Partner Hub

    We want to work with you to support customers throughout our region, particularly those who are having difficulty affording their water bills or who have additional needs that we should be aware of in our day to day services.

    Our hub provides you lots of information about the support we offer and gives you access to resources to help you raise awareness and apply on behalf of our clients.

    It should also encourage you to share good practice and ideas with each other.

    If you represent an organisation interested in partnering with us, you can also find out more about the opportunities we provide and how you can work with us.

  • Latest news

    Working in partnership to support customers in vulnerable circumstances

    Wessex Water, Bristol Water and Western Power Distribution would like to invite you to attend our virtual partnership event.

    Wiltshire Citizens Advice Help to claim service

    Wiltshire Citizens Advice continues to offer support to people in making a claim for Universal Credit under the banner of "Help to Claim".

    A round-up of the year

    I’m sure for all of us 2020 will be a year to remember, so we wanted to end the year on some highlights for us. It’s been a busy one!

    Get Water Fit

    We’ve launched a new tool called Get Water Fit to help our customers understand their water use, receive tailored advice on ways to save money off water bills and complete challenges to earn coins, which can be used to support some amazing charities.

    Read more