Wessex Water's PartnerHub

Helping you to support customers throughout our region.

Welcome to Wessex Water's Partner Hub

We want to work with you to support customers throughout our region, particularly those who are having difficulty affording their water bills or who have additional needs that we should be aware of in our day to day services.

Our hub provides you lots of information about the support we offer and gives you access to resources to help you raise awareness and apply on behalf of our clients.

It should also encourage you to share good practice and ideas with each other.

If you represent an organisation interested in partnering with us, you can also find out more about the opportunities we provide and how you can work with us.

Latest news

Wessex Water Community Fund

Applications are open for our Wessex Water Foundation Community Fund and we're looking to help projects that are at the heart of the communities we serve.

Changes to the WaterSure scheme

We've simplified our WaterSure application process to reduce the effort of applying for support under medical grounds.

Our updated vulnerability strategy

As part of the customer-focused licence condition, Ofwat expects all companies to develop and maintain a vulnerability strategy.

Latest News

  • Ways we can help this winter

    We understand that winter can be a tough time financially, and we know it may impact more people this year due to the potential of losing winter fuel payments.

  • Loan shark awareness

    Illegal Money Lending Team create posters and leaflets in 20 languages for communities that may struggle with loan sharks.

View all news

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