Wessex Water's PartnerHub

Helping you to support customers throughout our region.

Welcome to Wessex Water's Partner Hub

We want to work with you to support customers throughout our region, particularly those who are having difficulty affording their water bills or who have additional needs that we should be aware of in our day to day services.

Our hub provides you lots of information about the support we offer and gives you access to resources to help you raise awareness and apply on behalf of our clients.

It should also encourage you to share good practice and ideas with each other.

If you represent an organisation interested in partnering with us, you can also find out more about the opportunities we provide and how you can work with us.

Latest news

Update on customer bills

We’ve spent some time listening to our customers’ thoughts and concerns about how we can help the environment, protect our rivers and beaches, and make sure there is enough water in the pipes for generations to come.

Service For All feedback and Priority Services Standards update

In our last newsletter, we told you about our updated vulnerability strategy. Ofwat has now published its response to companies' vulnerability strategies.

New support for care leavers

For National Care Leavers Week, we announced the region-wide rollout of a new incentive to support care leavers with their bills.

Latest News

  • Smart meters

    In 2025 we’re embarking on one of our most exciting and ambitious programmes to upgrade our water meters to smart meters.

  • Round-up of the year 2024

    It’s important that we always take a look back on what we have achieved in the last year.

View all news

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