Wessex Water's PartnerHub

Helping you to support customers throughout our region.

Welcome to Wessex Water's Partner Hub

We want to work with you to support customers throughout our region, particularly those who are having difficulty affording their water bills or who have additional needs that we should be aware of in our day to day services.

Our hub provides you lots of information about the support we offer and gives you access to resources to help you raise awareness and apply on behalf of our clients.

It should also encourage you to share good practice and ideas with each other.

If you represent an organisation interested in partnering with us, you can also find out more about the opportunities we provide and how you can work with us.

Latest news

Supporting Stop Loan Sharks

We are delighted to be awarded Partner Standard level recognition for our support in raising awareness of the dangers of using loan sharks.

Ofwat’s new customer-focused licence condition

On 12 February, Ofwat introduced a new condition to water company licences to drive improvement in customer service.


Scope – Life Costs More report

Scope, the disability charity, has asked us to support their mission to end the Disability Price Tag by sharing their new campaign and report findings.

Latest News

  • Funded partner workshops

    In February we held our annual workshops with our funded partners in the north and south of our region along with Bristol Water, Bournemouth Water and South West Water. A total of 32 attendees joined us from 23 organisations.

  • 100,000 households on our Priority Services Register

    Our Priority Services Register is vital to support customers who need that extra help, especially during emergencies. The Register helps us tailor our service to customers' specific needs, whether that's a bill in Braille or if they need bottled water delivered to their door if their water supply is interrupted.

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