Wessex Water's PartnerHub

Helping you to support customers throughout our region.

Welcome to Wessex Water's Partner Hub

We want to work with you to support customers throughout our region, particularly those who are having difficulty affording their water bills or who have additional needs that we should be aware of in our day to day services.

Our hub provides you lots of information about the support we offer and gives you access to resources to help you raise awareness and apply on behalf of our clients.

It should also encourage you to share good practice and ideas with each other.

If you represent an organisation interested in partnering with us, you can also find out more about the opportunities we provide and how you can work with us.

Latest news

Round-up of the year 2023

It's important we always look back on what we have achieved in the last year. We are really proud of the achievements we have made in partnership with the experts we work with every day so we can support our customers.

100,000 households on our Priority Services Register

Our Priority Services Register is vital to support customers who need that extra help, especially during emergencies. The Register helps us tailor our service to customers' specific needs, whether that's a bill in Braille or if they need bottled water delivered to their door if their water supply is interrupted.

Safe and well visits

We have been successfully sharing data with Dorset and Wiltshire Fire and Rescue Service for more than six months.

Latest News

  • Kidney Care UK drop-in session

    As part of our partnership with Kidney Care UK, Wessex Water and Bristol Water attended a drop-in session at Southmead Hospital. We helped dialysis patients join our Priority Service Register.

  • Wessex Water - Your water, your say event

    At the start of October 2023, we submitted our detailed business plan for 2025 to 2030 to the industry regulator, Ofwat, for assessment. In developing this plan, we talked to thousands of customers, businesses, and stakeholders to make sure it addresses their needs and priorities.

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