New support for care leavers

For National Care Leavers week (28 October - 3 November), we announced the region-wide rollout of a new incentive to support care leavers with their bills.

From 1 November, care leavers living independently for the first time will receive an automatic 90% discount on their water and sewerage bills up to the age of 21.

After a successful trial of the scheme in partnership with South Gloucestershire Council and Bristol Water earlier this year, we’ve teamed up with local councils across the south west to provide further support to care leavers.

Head of Customer Policy Kate Robbins said: “Coming out of the care system and living independently for the first time can be very daunting and challenging.

“No young person in that position should have to struggle financially too, so we hope this discount for care leavers on their water bills will be helpful.”

With our help-to-pay schemes, we can make sure that those accessing this discount can continue to receive help with their bills after their 21st birthday.

Care leavers can access the scheme via their care leaver team at the council. It is also now live on the care leavers app.

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